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A secure connected home

We care about your security

Security features

Keep your home safe and secure with HomeWhiz.

With HomeWhiz you can be sure your smart home network and data are secure. The use of industry-standard authentication protocols prevents unauthorised users from accessing your connected home data. HomeWhiz comes with the strictest security standards.

Certified technology

Secure network technology, certified by VDE

HomeWhiz applies the latest security industry standards, ensuring information security and data protection when you use our smart home app. The secure HomeWhiz servers ensure access to your smart appliances is subject to strict authorisation checks. Our mobile app and the network card used by the appliances are both certified by VDE.

Certified technology

Common Criteria

We have EAL2 Common Criteria cybersecurity certification, the internationally recognized certification criteria performed by the CCC. Find more details of our certifications from the link below.

Certified technology

Best Practice User Mark

After being announced as the inaugural IoT Security Champion Award winner in 2018, we also used the latest IoT Security Compliance Framework and associated guidance documentation provided by the IoT Security Foundation (IoTSF), so we are also now able to use the Best Practice User Mark.

Vulnerability Disclosure Policy

We take security issues extremely seriously and welcome feedback from security researchers in order to improve the security of our networked products, apps, and cloud services. We operate a policy of coordinated disclosure for dealing with reports of security vulnerabilities and issues. We appreciate reporting identified vulnerabilities, regardless of service contracts or products’, apps’ and/or cloud services’ lifecycle status.
To privately report a suspected security issue to us for one of our networked products, mobile apps, or cloud services, please send your report to psirt@homewhiz.com.

We will be glad if you can give some basic details, typically:

  • Name/type of affected product/app/service, plus specific model number, serial number, etc.
  • Any Proof of Concept(POC) setup details
  • Description of the steps to reproduce the issue
  • Public references if there is any

We recommend you encrypt all e-mail communications with our Product Security Incident Response Team’s public PGP key.

By following the HomeWhiz Vulnerability Disclosure Policy, we will respond to you within a maximum of 48 hours upon receiving the initial report. If the reported security issue will be confirmed by looking at the impact, severity, and exploit the complexity of the vulnerability report; we may ask for your further contribution to resolve the potential vulnerability within 90 days, and we will be updating you about the progress every 2 weeks. We also kindly ask you to keep the vulnerability confidential and expect you to refrain from, such as conducting unapproved denial of service attacks, load tests, social engineering, or other undesirable activities, until we make a fix available.

Once the fix is available, we will notify you and recognize your efforts on this page, upon your confirmation.

Hall of Fame

HomeWhiz recognizes the efforts of vulnerability reporters and researchers. We would like to thank everybody who contributes to our products’, apps’ and cloud services’ security infrastructure and helps to make our world more secure.

Contributors:

  • Mert Polat
  • Yavuz Özdemir

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