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A secure connected home
We care about your security
Security features
Keep your home safe and secure with HomeWhiz.
With HomeWhiz you can be sure your smart home network and data are secure. The use of industry-standard authentication protocols prevents unauthorised users from accessing your connected home data.
Certified technology
Secure network technology, certified by VDE
HomeWhiz applies the latest security industry standards, ensuring information security and data protection when you use the smart home app. The secure HomeWhiz servers which ensure access to your smart appliances are subject to strict authorisation checks. The mobile app and the network card used by the appliances are both certified by VDE.
Certified technology
Common Criteria
HomeWhiz has EAL2 Common Criteria cybersecurity certification, the internationally recognized certification criteria performed by the CCC. Find more details of certifications from the link below.
Certified technology
Best Practice User Mark
HomeWhiz has been awarded the IoT Security Champion in 2018. Now, it uses the latest IoT Security Compliance Framework and associated guidance documentation provided by the IoT Security Foundation (IoTSF). That allows us to use the Best Practice User Mark, too.
Vulnerability Disclosure
HomeWhiz takes security extremely seriously and welcome feedback from researchers to improve the security of products and services. HomeWhiz support services operate a policy of coordinated disclosure for dealing with reports of security vulnerabilities and issues.
To report a suspected security issue, please send an e-mail to psirt@homewhiz.com. The more detail you can provide, the deeper issues will be investigated. HomeWhiz support services will respond to you as soon as possible. If the suspected security issue is confirmed, you’ll hear back with an estimate of how long the issue will take to fix. Once the fix is available, you’ll be notified and your efforts will be recognised on this page.
Get the Smart TV App
Smart TV App available for
Grundig & Arçelik TVs.