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Help & Support

How can we help?


Downloading the HomeWhiz app for iOS smart devices is easy. Simply visit the App Store and find the free HomeWhiz app.

Visit App Store

Downloading the HomeWhiz app for Android smart devices is easy. Simply visit Google Play and find the free HomeWhiz app.

Visit Google Play Store

Create HomeWhiz User Account

Open the HomeWhiz app on your smart device and tap on “Create Account”. Creating an account is necessary to ensure that your products can only be controlled by you.

To create a new account, fill in the necessary fields and check your e-mail for confirmation.

For the next step, Create a Household or Request Access to an Existing Household to start using HomeWhiz and manage your devices.

Connect your appliances to your HomeWhiz App

Connect your appliances to the HomeWhiz App

You will need to connect your smart appliance to the internet in order to benefit from all of HomeWhiz’s features.

Tap on the Devices button on the menu bar, which you’ll find on the bottom of the screen.

Click on «Add Device»

Follow the instructions in the application, you will be guided step-by-step according to your product type.

First Steps with your HomeWhiz App

See the overview of your home and status of your connected devices on the HomeWhiz main page,

On the “Devices” tab, manage all your connected smart appliances with HomeWhiz, including adding and removing appliances. View your appliances by room.

In the Rules tab, create automation scenarios for your smart appliances.

Find the Quick Access button on the main page, including the Routines and Smart Home device control pages. Routines enables you to combine preset rules.

Access Users, Recipes, My Account and Support Center from the side menu.

Download for iOS

Apple App Store

Download for Android

Google Play Store

Get the Smart TV App

Smart TV App available for
Grundig & Arçelik TVs.