Help & Support

How can we help?

Quick Start Guide EX Video Tutorials FAQs EX

What do you want to do?

Download and Set up the HomeWhiz App

Create HomeWhiz User Account

Connect Smart Home Appliance to your HomeWhiz App

First Steps with your HomeWhiz App

Choose your device

HomeWhiz is available with household smart appliances from Grundig and Arçelik. Creating HomeWhiz smart home systems is easy, you just need to download the smart home app and connect with your HomeWhiz-ready smart appliances via Wi-Fi.

Download for iOS

Download for Android

Create HomeWhiz User Account

Open the HomeWhiz app on your smart device and tap on “Sign Up”.

Follow the prompts to register by entering your name, email address, country and a password.

Tick the box confirming you have read and accept the HomeWhiz terms & conditions and privacy policy, then tap “Complete”.

Finally, check your email and accept the HomeWhiz confirmation email by clicking on the link in the email.

Your HomeWhiz account will then be confirmed.

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Connect your appliances to your HomeWhiz App

To benefit from outstanding HomeWhiz Technologies, you will need to connect your smart appliance to internet

Click on «Add new appliance»

Follow the instructions in the application, you will be guided step-by-step according to your product type.

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First Steps with your HomeWhiz App

On the “Appliances” tab you can manage all your connected smart appliances on HomeWhiz, including adding and removing appliances. You can also see the status of each of your smart appliances.

On the “Favourites” tab you can find your favourite programme settings for your smart appliances, providing quick and convenient access to perfect performance. A HomeWhiz connected home means you don’t need to worry about forgetting how to get your clothes perfectly dry.

On the “Profile” tab you can manage your personal information, log-out or change your personal password.

On the “History” tab you will find an overview of all your past activities using the HomeWhiz app and your smart appliances. You can also review your energy consumption here.

You will find detailed information and control options for each smart appliance under a separate tab. Here you can review the status of your appliance, define the settings, control notifications, define cheap energy hours and find useful appliance guides and FAQs for your smart appliance.

Your smart oven has a recipes feature, with a variety of delicious meals that can be directly sent to your smart appliance via the HomeWhiz app with just one tap. The recipes on HomeWhiz list all the ingredients you need and contain the programme settings for perfect results.